Privacy Policy

Your privacy matters to us. This page explains what information we collect, how we use it, and the choices you have.

Last Updated: July 17, 2026

Reach Up ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what information we collect when you use our website and submit a request for a buyer consultation, how we use it, and the choices available to you.

1Information We Collect

When you submit a form on our website, we may collect the following information:

Your name, phone number, and email address
Your preferred location, budget range, and home type
Details you share about your financing status or buying timeline
General technical information such as your IP address and browser type, collected automatically when you visit our site

2How We Use Your Information

We use the information you provide to:

Respond to your request and schedule your buyer consultation
Match you with listings and financing guidance based on your criteria
Communicate with you by phone, text message, or email regarding your inquiry
Improve our website and the services we offer
Maintain accurate records of your request

We do not use your information for any purpose beyond what is described in this policy without your consent.

3Text Message (SMS) Communication

If you provide your phone number and opt in to receive text messages, we may send you messages related to your appointment request, scheduling, and follow-up communication. Message and data rates may apply depending on your mobile carrier. You can opt out of text messages at any time by replying STOP to any message you receive from us. Text messaging originator opt-in data and consent will not be shared with third parties for marketing purposes.

4How We Share Your Information

We do not sell your personal information. We may share your information with:

Team members or contractors who help us respond to your request
Service providers that support our scheduling, communication, or customer relationship tools
Authorities, if required by law or to protect our legal rights

We do not share your financing or budget details with lenders or outside agents without your direct permission.

5Data Security

We take reasonable steps to protect the information you share with us from unauthorized access, disclosure, or misuse. While we work to keep your information secure, no method of storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.

6Your Choices

You may contact us at any time to:

Ask what information we have on file for you
Request that we correct or update your information
Request that we delete your information, where applicable
Opt out of future communication from us

7Children's Privacy

Our services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children.

8Changes To This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date. We encourage you to review this page periodically.

9Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you can reach us at:

Reach Up

Email: [email protected]